I contacted Amazon because I wanted to ask why an item I wanted to order, Mendelssohn’s Elijah performed by the Orchestra of the Age of Enlightenment under Paul Daniel, I could not order. It was a conundrum because Amazon claimed to have one in stock. When I went to check out, however, I was not allowed to buy it.
My first excursion into Amazon incompetence was by phone. I talked to a totally incompetent clerk to ask him why an item the Amazon page said they had one of I could not buy when I got to the checkout page. This “clerk” could not even get my email right after I told it to him three times and he had it in front of his eyes (assuming Amazon is competent enough to provide this information to its army of incompetent workers somewhere in the known universe). After I had had enough of the incompetence of this clerk I hung up and went to chat.
The first chat operative I conversed with supposedly had a technical problem and had to leave in the middle of our conversation. At least he was somewhat competent. He offered several hypotheses but could offer no empirical proof for any of them. He was replaced, however, with someone who was clueless about the several minute conversation we had and soon skipped out as well. I suppose that suggests a kind of competence. Get thee to the end of the conversation you have no idea about as fast as possible.
Anyway, after this sub-Alice in Wonderland experience I decided to cancel an Amazon order I made earlier today. I also decided to eliminate from my saved menu everything and anything that was Amazon. I am going to take a long break from the Deuce Bigalow meets Monty Python world of Amazon.
No comments:
Post a Comment